Privacy Policy

Privacy Policy – PartyCraze Last Updated: 5 September 2026 PartyCraze (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or book our services. 1. Information We Collect When you contact or book PartyCraze, we may collect: - Name - Mobile/WhatsApp number - Event date and time - Event venue/location - Type of event - Decoration and service requirements - Booking and payment information - Photos or videos voluntarily shared for decoration planning - Other information you voluntarily provide 2. How We Use Your Information We may use your information to: - Respond to enquiries - Confirm and manage bookings - Provide decoration and event services - Contact you regarding your booking - Send booking confirmations and reminders - Process payments and maintain business records - Provide customer support - Improve our services and customer experience - Comply with applicable laws and legal requirements 3. WhatsApp & Other Communication If you contact PartyCraze through WhatsApp, phone, Instagram or other communication platforms, we may use the information you provide to respond to your enquiry and manage your booking. Your use of third-party platforms is also subject to their respective privacy policies and terms. 4. Photos & Videos Customers may voluntarily provide photographs or videos for decoration planning or service purposes. PartyCraze will not knowingly use identifiable customer photographs or event photographs for public promotional purposes without appropriate permission. 5. Sharing of Information PartyCraze does not sell or rent your personal information. We may share necessary information with employees, decorators, delivery personnel, contractors or trusted service providers when required to provide the booked service. Information may also be disclosed when required by applicable law or a lawful government authority. 6. Data Security We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure. However, no electronic communication or storage system can be guaranteed to be completely secure. 7. Data Retention We may retain your information for as long as reasonably necessary to: - Provide our services - Maintain booking and payment records - Resolve disputes - Provide customer support - Meet legal or business requirements 8. Your Privacy Rights Where applicable under law, you may request to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Withdraw consent where applicable - Ask questions regarding the use of your information Requests can be made using the contact details below. 9. Third-Party Websites & Services Our website or communication channels may contain links or integrations to third-party services such as WhatsApp, Instagram, payment providers or other platforms. PartyCraze is not responsible for the privacy practices of third-party services. Customers should review the privacy policies of those services separately. 10. Children's Privacy Our services are intended to be booked by adults or persons legally permitted to enter into such transactions. We do not knowingly collect personal information from children for independent commercial purposes. 11. Changes to This Privacy Policy PartyCraze may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements. The updated policy will be published with a revised “Last Updated” date. 12. Contact Us If you have any questions, concerns or requests regarding this Privacy Policy, please contact us: PartyCraze Shop No. 2, Kamal Market Pipra Road, Ram Krishna Nagar Patna – 800030, Bihar, India Phone / WhatsApp: 9234911811 Email: [email protected] Instagram: partiescraze